Shipping policy

Here is a clean, professional, Shopify‑ready Shipping Policy for NNT, written in the same minimalist, premium tone as your brand.
It’s structured so you can paste it directly into your Shopify “Shipping Policy” page.


📦 NNT Shipping Policy

1. Processing Times

All orders are processed within 1–2 business days.
During high‑volume periods, processing may take up to 3 business days.
You will receive a confirmation email once your order has shipped.

2. Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and selected shipping method.

  • Standard Shipping (U.S.) — 3–5 business days
  • Expedited Shipping (U.S.) — 2–3 business days
  • Priority Shipping (U.S.) — 1–2 business days
  • International Shipping — 7–14 business days (varies by country)

Delivery estimates begin after your order has been processed.

3. Order Tracking

Once your order ships, you will receive a tracking number via email.
Tracking updates may take up to 24 hours to appear.

4. Shipping Destinations

We currently ship to:

  • All U.S. states and territories
  • Canada
  • Select international countries

If your country is not available at checkout, please contact us.

5. Customs, Duties & Taxes (International Orders)

International customers are responsible for any customs fees, import duties, or taxes applied by their country.
NNT is not responsible for delays caused by customs.

6. Wrong Address Disclaimer

Please ensure your shipping address is correct.
If an order is shipped to an incorrect address provided by the customer, NNT is not responsible for replacement or refund.

7. Lost or Stolen Packages

If your package is marked as delivered but cannot be located:

  • Check with neighbors or building management
  • Verify the address provided
  • Contact the carrier directly

NNT is not responsible for lost or stolen packages after delivery is confirmed.

8. Shipping Issues & Support

For any shipping questions or concerns, contact our support team at:
support@nntbrand.com (or your preferred email)